ExpiredManaging common skin and behavioral problems in practice today

Incline Village, Lake Tahoe

  |   January 22nd - 24th, 2024

Overview  |  Accommodations  |  Register
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Ashley Bourgeois D.V.M.

Diplomate, American College of Veterinary Dermatology
Animal Dermatology Clinic
Portland, OR

Christopher Pachel D.V.M.

Diplomate American College of Veterinary Behaviorists
Animal Behavior Clinic
Portland, OR

Seminar Schedule:

Registration: Monday January 22, 2024 6.30 am – 7.00 am
Breakfast: Daily 6.30am – 7.00 am

Monday Jan. 22


Tuesday Jan. 23


Wednesday Jan. 24

7.00 am – 9.30 am
4.30pm – 7.00pm

7.00 am – 9.30 am
4.30pm – 7.00pm


7.00 am – 1.00 pm

Seminar Topics:

What am I missing in the itchy dog?

Several studies show that pruritus is the number one reason a client brings their dog to the veterinarian. Allergic skin diseases are common problems in canine patients, and many of the clinical presentations are similar which can make these cases frustrating. This lecture will focus on the allergic workup, acute treatment of pruritus, and client communication. 

The Itchy and Scratchy Cat

Different categories of feline allergies can be difficult to differentiate from one another.  Understanding the different patterns of cutaneous lesions, response to treatment, and management of secondary issues is important for control.  This lecture will present how to differentiate and perform a diagnostic workup for flea, food, and environmental allergies in cats.  

From tip to tympanum: diagnosing otitis

Managing difficult otitis externa cases in cats and dogs can be challenging, chronic, and frustrating. This lecture will discuss a complete approach to the diagnostic workup of otitis externa including cytology, culture and sensitivity, handheld otoscopy, and video otoscopy.

From ear drops to pills: how to effectively treat otitis externa and media

Choosing appropriate ear cleansers and initial therapeutics can be imperative in defeating micro-organisms. However, systemic therapy can also be used to help alleviate discomfort and treat infection in complicated cases. This is especially true when disease extends deeper than the external ear canal. This lecture will address how to assess the best treatment plan for every type of otitis case from a simple yeast otitis to a resistant otitis media.

Don’t fear the smear (basics of cytology)

Cytology is one of the most important diagnostic tools in dermatology.  A quick, inexpensive test that can be essential in diagnosing and managing various skin diseases.  This lecture will discuss what different findings of cells, organisms and structures may indicate.  Also, techniques for collecting and interpreting cytologies from different anatomical sites will be discussed.

Be A Derm Detective! Case-Based Approach to the Dermatology Workup

Multiple real-world challenging dermatology cases will be presented. Some straightforward, some with a “twist”, to show how avoiding common dermatologic pitfalls and customizing an individualized diagnostic and treatment plan for each case leads to the best outcome.

Room for One More: Introducing a New Dog or Cat to the Household

Introducing new pets to an existing pet household can be a daunting or intimidating task for dog and cat owners, and problems associated with these introductions are easier to avoid than they are to solve once they’ve occurred.  Knowing how to guide your clients through this process will decrease the risk of conflicts and increase the integration success rate for your patients.  This presentation will cover strategies and concepts critical to navigating this process successfully.


More than just a naughty cat: Understanding feline nuisance behaviors

“Not quite a behavior problem, but not exactly well-behaved either…”  Do you have any feline patients that fit that description? Normal cat behaviors aren’t always appreciated, they may be creating discord in your clients’ homes, and they may even be risking the surrender or euthanasia of your patients.  Knowing how to respond to client questions about everyday behavior patterns, efficiently (!), can mean the difference between frustration and enjoyment, and potentially between life and death.

Pitfalls in Socialization

The consequences of insufficient socialization may include behavior patterns such as increased emotionality and a predisposition toward fear and anxiety-based emotional states.  We also know that the process of socialization is about more than “exposure”, and that those social exposures need to be provided in just the right quantity and quality, and at the right time for maximum benefit.  What happens when we miss the mark?  Is it possible to create problems while trying to provide socialization experiences?  This presentation will focus specifically on two such potential problems, traumatic experiences and conditioned arousal, and will outline how these complications may occur and how to avoid them.  

Do You See What I See: Medical Conditions Masquerading as Behavior Problems

Clients frequently report changes in their pet’s behavior to veterinary staff during appointments.  Understanding when to recommend additional diagnostics and when to recommend primary behavior treatment is a valuable skill to have in your tool kit!  This presentation will cover common conditions that may appear to be behavioral in origin, when in fact, they may be occurring due to an underlying medical concern.

Chill out – incorporating conditioned relaxation techniques into behavioral therapy

Tension, stress, and hyperarousal are common obstacles for successful treatment of fear, anxiety, and aggression problems in dogs.  Teaching a dog how to relax, both physically and physiologically, can be a helpful foundation exercise with widespread applications.  This presentation will introduce a variety of ways to condition a reliable relaxation response using techniques that can be applied to many different patient temperaments and learning styles.  Video examples will be provided to illustrate key points that maximize the success of this technique.  Practical applications for incorporating this exercise into treatment plans for a variety of behavioral diagnoses such as noise phobia, resource guarding, and leash reactive behaviors will also be covered.  

Prescribing for separation anxiety

This presentation will walk participants through the process of deciding whether medication use is appropriate for separation anxiety cases, and how to make educated decisions between options. In addition to the use of single pharmaceuticals such as fluoxetine and alprazolam, other treatments such as nutritional therapy, supplement use, herbal therapies, and combination therapies will be discussed as time allows.

Bringing the conversation out of the shadows: behavioral euthanasia considerations

If your professional role includes counseling pet owners through consideration of available intervention options for behavioral problems, it is inevitable that you will experience a situation in which the option of euthanasia is on the table for one reason or another. This is a complicated subject, and it is important that the behavior consultant has a solid grasp of the factors that influence this conversation and outcome across various circumstances. Specific discussion topics will include: a discussion of risk assessment and safety, navigating the role of the pet in that specific household, quality of life and welfare considerations, the impact of guilt on caregiver decision making, as well as specific conversation strategies and client support resources.

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Seminar Speakers

  • Ashley Bourgeois D.V.M. Diplomate, American College of Veterinary Dermatology Animal Dermatology Clinic Portland Portland, OR 97086
  • Christopher Pachel DVM Diplomate, American College of Veterinary Behaviorists Animal Behavior Clinic Portland, OR

CE Hours


This program has been submitted for 16 hours of continuing education credit in jurisdictions, which recognize AAVSB’s RACE approval; however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and /or restrictions on certain methods of delivery of continuing education. Call IVS at 800-487-5650 for further information.

IVS complies with the following guidelines:

  • Speakers are recognized specialists

  • Mandatory recorded attendance

  • Submission of attendance to AAVSB RACEtrack program

  • Complete seminar notes


Hyatt Regency Lake Tahoe

Hyatt Regency Lake Tahoe

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Late January is the perfect time to visit Lake Tahoe and all the ski areas. Our week day schedule allows you plenty of time to hit the uncrowded slopes. We have again selected the Hyatt Resort because of its spectacular location on the north shore close to Squaw Valley, Alpine Village, Northstar, Incline Village, Diamond Peak & Mt. Rose.

Discover an alpine paradise at Hyatt Regency Lake Tahoe Resort, Spa and Casino. Nestled within the Sierra Mountain Range, our AAA Four Diamond hotel is a stunning lakeside destination for year-round adventure. Take a cruise on one of our private boats, and try your luck in the Grand Lodge Casino. Ease tired muscles with a deep-tissue massage in our Stillwater Spa, or bask in the sunshine on our resort’s private beach.

You’ll find that our mountain retreat is the perfect destination to connect with family – and yourself – while enjoying the natural wonders all around our remarkable Lake Tahoe resort. From delicious cuisine and inviting guestrooms to luxurious amenities and services, you’ll experience an incomparable escape. Relax in the heated lagoon-style pool, enjoy the beautiful beach and water sports, sample our restaurants and lounges, and take in gorgeous mountain views.

When it’s time to get down to business, Hyatt Regency Lake Tahoe Resort offers stunning indoor and outdoor spaces with inspiring mountain and lake views, including the only lakeside ballroom in Lake Tahoe. Our sophisticated venues feature 50,000 square feet of flexible space with event planning services, cutting edge technology, state-of-the-art A/V equipment, and creative catering menus. And with hotel-wide Wi-Fi and a business center, you stay productive even on vacation.


Group room rate: $199.00 dbl/night plus taxes

Additional fees (subject to change without notice):

  • State and local taxes are currently 13% 
  • $25.00 Resort fee plus tax per room, per day (reduced from $50.00 for IVS attendees).  And includes the following amenities:

    Entrance to 24-hour Fitness Center; private beach and year round heated pool access; 800/888/local call access fee waived; welcome glass of champagne upon PM check-in; in-room safe, refrigerator and coffeemaker; incoming fax (up to 9 pages); outgoing fax (up to 5 pages); 24-hour Business Center use; s’mores kit; fitness classes; ski valet; individual unlimited GoPro Camera usage; individual snowshoe rentals; $5.00 Casino match play coupon. (Subject to change; experiences based on availability)

  • Rollaway bed: $20.00 per day (based upon request
  • Self parking fee ($22.00 per day) has been eliminated for IVS attendees
  • An additional per person charge at $25.00 per room, per person, per night for Triple and Quadruple occupancy applies to persons 18 yrs. and older staying in the room.  
Suggested Gratuities:
  • Housekeeping: $2.00 per room, per day
  • Porterage: $10.00 per person, round trip.

Check-In: 4:00pm; Check-Out: 11:00am.  Early check-in is based on a “space availabilty” basis only.  Late check-out is provided based upon availability through authorization from the Front Desk on the day of departure.




You will be charged one nights room, resort fee and tax prior to your arrival to guarantee the room.  


You have up to 14 days prior to cancel without penalty.  Cancellations made within 14 days prior to arrival will be charged for your complete stay.  No-shows & early departures will be charged for their complete scheduled stay.  For cancellations, please call IVS 800-457-5650.

Book Accommodations Register Now

Area Attractions

The ultimate mountain vacation awaits you at Hyatt Regency Lake Tahoe Resort, Spa and Casino. Surrounded by a stunning mountain landscape and endless recreation, you’ll find the perfect alpine setting and world-class amenities at our Lake Tahoe destination. Enjoy swimming in the heated pool with poolside service, soaking in a hot tub, and working out in the StayFit™ Gym. Relax with a healing massage or luxurious treatment at Stillwater Spa.

When you’re ready to explore the area, you’ll find fun activities – from skiing to hiking to shopping and golf. Whether you’re an adventurer, a skiing bum, or a relaxation addict, there’s a world of exciting things to do in Lake Tahoe all around us. Explore popular Lake Tahoe ski resort and attractions such as Sand Harbor, Edgewood Golf Resort, Tahoe Rim Trail, Donner Lake and Squaw Valley USA.  Learn more



Towering pines line a secluded beach, creating a perfect natural backdrop for contemplation and meditation at Stillwater Spa at Hyatt Regency Lake Tahoe. Located in a deep mountain valley and surrounded by breathtaking lake vistas, it is the ideal place to relax and unwind. Enjoy a full menu of spa services from deep-tissue massage to cleansing facials.

The Spa is very popular-so reserve your services early!



Hyatt Regency Lake Tahoe Resort offers a diverse dining scene with seasonal menus and locally-sourced foods. Enjoy views of the Sierra Nevada and stunning Lake Tahoe while dining by the fire at Lone Eagle Grille. Enjoy a refreshing cocktail and burger for a poolside lunch at Stillwater Pool Bar. Wake up to a decadent breakfast buffet at Sierra Cafe or order up room service.

Meet friends at Sports Bar for a cold brew or glass of wine at the Lobby Bar. For a feel of the Old West, sip an aged bourbon at massive wooden bar and leather bar stools at Cutthroat’s Saloon. Learn more

Getting There


Travel Tips

We recommend that you rent a car.  It’s the best and easiest way to get around.  Rental Cars 

Registration Fees:


Early Bird:  $995.00

Register by: Dec. 15, 2023

Advanced:  $1015.00

Register by:  Jan. 11, 2024

Regular:  $1035.00

Register after:  Jan. 11, 2024

Special Pricing:

Veterinary Technicians receive an $80 discount using promo code “techsaver”. Enter the code during checkout in the  submit promotion code box.

Registration Includes:

  • 16 CE hours
  • Complete notes
  • Breakfast and breaks daily

Seminar Registration:

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Add to Calendar

  • Lake Tahoe
    January 22, 2024 - January 24, 2024
    12:05 am - 4:05 pm

Register online

Online registration is easy and fast.  

But please confirm your hotel reservations prior to completing your registration or booking flights. Many Hotels are selling out many months ahead of our seminars. If you need to book a hotel room, click the link to the online hotel registration page.  If none is available for your selected seminar, please fill out our hotel request form or contact our office at 800-487-5650.  Please note that hotel rooms are not confirmed until you receive confirmation from the hotel (if you booked online thru our group link) or from our office for hotels that do not offer the online link.

IVS is now required by AAVSB RACE to upload your completed attendance into their “RACEtrack” system. Your state of license and your license number are required for all seminars starting in January 2022. More information is available at https://www.aavsb.org/ce-services/racetrack


For regular seminars: ivseminars@yahoo.com

Passport Information

For International Travel

Passport requirements for international travel

Please note that all passengers traveling by air to or from the United States will be required to hold a valid passport. This requirement applies to all passengers, including U.S. citizens, traveling to and from Canada, Mexico, Bermuda, and the Caribbean.

When planning international travel, please be sure that you are in possession of all required documents for both outbound and return flights. Remember to allow ample time for acquiring official travel documents.

For complete information on the U.S. Department of State’s New Travel Initiative Requirements, please visit travel.state.gov.

Accommodation Registration

Please note:

  • For Lake Tahoe, the easiest way to reserve your hotel room is to book online thru this link:

  • Booking Link: click here

  • Please DO NOT use the form below.  If you are having trouble booking your room thru the above link, please call our IVS Office at (800) IVS-5650.

Please only use the hotel request form below, if you are having problems with reserving your room thru the online hotel registration link and are not able to contact our office at 800-487-5650. This form is sent to our office and it will take up to 1 week for our office to receive confirmation from the hotel and then send out a confirmation to you.

Hotel Request Form:* Required Fields

Please note: At this time, we are not able to accept credit card details online. As all hotels require a valid credit card to guarantee your room, after submitting the hotel request form, please call our office at 1 (800) 487-5650 to provide the card number.


Please call the IVS travel group at 1 (800) 487-5650 for assistance.

Passport Information

For International Travel

Passport requirements for international travel

Please note that all passengers traveling by air to or from the United States will be required to hold a valid passport. This requirement applies to all passengers, including U.S. citizens, traveling to and from Canada, Mexico, Bermuda, and the Caribbean.

When planning international travel, please be sure that you are in possession of all required documents for both outbound and return flights. Remember to allow ample time for acquiring official travel documents.

For complete information on the U.S. Department of State’s New Travel Initiative Requirements, please visit travel.state.gov.