Frequently Asked Questions


How do I register for the seminar?

Registration is simple.

  • Go to the registration page for the seminar you are interested in.  You will be able to register online and receive e-mail confirmation of your registration.


or call 1 (800) 487-5650 and speak to one of our agents.

How do I book a room at the hotel?

Hotel registration is simple.

International Veterinary Seminars holds group space at each venue and handles the bookings. You can either book your hotel reservations at the same time you book your seminar, or you can do them separately, whichever you prefer.

Click on the orange accommodations tab for your selected seminar then scroll to the bottom and click on the orange Book Accommodations button. 

Please note, if you need a room outside the seminar dates we will have to confirm availability with the hotel. Also, all hotel bookings done through our website are not automatic and require some processing time. Once your reservations have been confirmed, you will receive a hotel confirmation letter from IVS thru email. If you prefer fax or mail just let us know.

Please check that the details are correct.

All hotels require a credit card to guarantee or a deposit to confirm a booking.

All hotels have cut-off dates for acceptance of the bookings and sometimes sell out before our seminar discount cut-offs, so early registration is always advised.

Our agents are always available to answer any questions including assisting you with hotel and seminar confirmations. We can be reached at 1-800-487-5650 Mon.-Fri., 9am – 5pm PST.

What is the seminar registration cancellation policy?

10% of the registration fee is non-refundable. If you cancel outside of 30 days prior to the start of the seminar, you can choose a refund of the remaining 90% or you can choose a Future Transfer Credit (FTC). If you cancel within 30 days, only a Future Transfer Credit is given.  The FTC can be applied to the registration for any future seminar within 2 years of your cancellation date. You will forfeit the fee if you do not attend another seminar within the 2 year limit).
You must contact our office and a get an e-mail confirmation of your cancellation prior to the start of the seminar. If you call or e-mail after the start of the seminar to cancel, you will forfeit your seminar registration fee. You will also forfeit the registration fee if you do not have the e-mail cancellation confirmation.

Where can I find more information on the resort and the area?

We have provided hyperlinks throughout the web site, on the right side of the accommodations page for each seminar location. You can also call our office at tel:1-800-487-5650  with your questions.

Are the seminars tax deductible?

Expenses associated with attendance at a CE seminar are usually tax-deductible. Always consult your tax advisor about CE seminars.

Why don’t you list the schedule for each hour of the seminar?

IVS has structured the seminars to allow the maximum interaction between the speakers and the participants. The less formal structure allows a more free-flowing presentation. All topics listed will be presented during the seminar.

What is the normal number of attendees?

IVS specializes in small group seminars – usually less than 80 people at each seminar. Most Veterinarians enjoy the smaller group setting as this allows more interaction with the speakers and the other participants and allows you to get all your questions answered.

How can I get another copy of my attendance certificate for my records?

Certificates are issued at each seminar. If you have misplaced your certificate, just e-mail us at or call us at 1-800-487-5650 and we will get another copy to you.

Will the CE hours be accepted by my state board?

International Veterinary Seminars is an American Association of State Boards RACE approved provider of CE which is now accepted by all state boards throughout the US and Canada. Please call your state board or our office with questions. We are provider #13. We are also an approved provider in New York State.
Please click here for further information from the AAVSB RACE program.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To quickly process your transactions.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at:

According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us
  • By calling us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email

  • Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can

  • Email us at and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

International Vet Seminars
Santa Cruz
210 Carbonera Dr
California, USA
1 (800) 487-5650

When will I receive my registration details

You will receive an e-mail confirmation of your online registration after you have completed the seminar registration process. You will also receive an e-mail confirming your payment for the seminar registration. Please keep this for your records.  If you have any questions please call our office at 1-800-487-5650.